Employee Service Portal
ESS Utumishi | Employee Self-Services Watumishi Portal 2025
The cutting-edge online platform of the Tanzania Government for managing the public & Employee services. Do you want to log in easily to the ESS Utumishi platform?
Don’t worry, if you’re new, simply tap on the button below and navigate to the ‘Register’ section in the Employee Self-service portal also known as Watumisi Portal. The Portal offers most home-related services to public servants such as online salary-slip access, sending leave applications, updating info, sending transfer requests, and more.
Who introduced the ESS Utumishi Portal?
The Portal is the modern-era digital platform introduced by the “President’s Office of Public Service Management and Good Governance” of Tanzania under the guidance of the e-Government Agency.
What is the Watumishi Portal?
The Portal is like a digital tool that provides online facilities to employees of Tanzania which helps them to check all their service records and salary details.
Who Can register on the ESS Utumishi Portal?
To register on the Watumishi Portal, you must be an essential resident of Tanzania and have a national ID Card authorized by the government.
Required Documents to Register on the Portal:
Some documents are necessary to sign up for an account on the portal.
- Check No
- National ID
- Email Address
Step-by-Step Guide to Register on ESS Utumishi Portal:
Here is not rocket science, just follow the simple step-wise guidance for registering:
Visit Watumishi Portal:
Open the Watumishi Store by simply tapping on the link given at the Top.
Go to the Registration Section:
Click on the Register button.
Requirement the Personal Details:
Put your details for identification which require:
Tap on the SignUP button:
After entering your details in the register section, Click on the blue Sign Up button.
Receive a Mail:
You’ll receive an email with a username and password on the registered email. You can save it in your Google account.
Congratulations! on Activate Your Account:
Congratulations! Your account is successfully registered and ready for sign-in.
The process to log in to the Watumishi Portal:
Here is a complete guide to log in or sign in to your account easily.
Open the Watumishi Portal:
Go to the Watumishi Portal by navigating the given button at the top.
Enter Check No/Username and Password:
Enter your username and Password in their given sections and tap on the Login button.
Successfully! Login to Your Account:
Enjoy, your account is successfully logged in and completable for providing all the government services.
Reset Password Process
How to reset the Password if Forgot it during the login process?
Follow the step-by-step guide:
Visit the ESS Utumishi Portal:
Visit the government portal on your Chrome browser or any other.
Go to the “Reset Password?” Button:
Tap on the “Reset Password” button on the left side below.
Require the Check No and Email:
Enter your Check No and Email in their boxes.
Create a new password:
Now, you can change your Password easily and create a strong password.
Benifits
Benefits of ESS Utumishi Go TZ Services:
All the the Tanzanian employees of the Government can avail of online job-related services at home from the portal which helps them to avoid physical visits to the administrative offices.
- Online Request for Leave
- Update Personal Data
- Easy Access to Salary Slips
- Convenient and Secure Platform
- Good Human Resource Management
- Time-Saving by reducing Physical activities
- Convey easily to Job-related announcements
- Easy access to any news information for employees
- Apply for Loans with an E-Loan System
- Employees can send Transfer Requests
- Focus on Employees Development
- User-Friendly Design Platform
- Better Communication
Features and Functions of HMRS Utumishi Portal:
Here are some features of the portal that perform the well functions:
- HR Management
- Payroll Management
- Leave Management
- Performance Evaluations
- Report and Complaint
Note: All these facilities are available 24 hours at the ESS Utumishi services platform for employees.
Performance Evaluation Module (PEPMIS):
PEPMIS is an advanced tool in the Watumishi Portal that helps public servants complete their tasks. It sends alerts to remind employees to finalize tasks before the deadline for submission to the supervisor.
Alerts in PEPMIS:
There are three kinds of alerts in the Performance Evaluation Module. These three alerts work as road signals for employees.
Green Alert:
This alert shows no warning from a supervisor. It means that there is much time available for you to complete the task.
Yellow Alert:
The Yellow alert indicates less time for completion of the task. You must complete your work soon.
Red Alert (WARNING):
This is a warning for much limited time to finalize the work. So you must aim to finalize your work & submit it to the supervisor as soon as possible.
Present Status and Future Development:
Here is continuous improvement in the portal with the help of the e-government agency of Tanzania. Some of the advanced features are added to increase the development in the future.
Mobile Accessibility:
One of the great features is included to make the portal accessible for mobile devices which allows the employees to use the portal anywhere or at any time.
Security enhancements:
The platform is developed by highly skilled developers who add some security features that prevent data sharing or hacking from any third party.
How to download the ESS Utumishi App 2025 on Mobile?
You can go to your Play Store or Apple Store on any device type the ‘ESS Utumishi’ in the search bar, tap on the search option, and install the app. After that, log in to your account with your username and password.
Key Features of this App:
Here are some crucial features of the application.
Personal Data Access:
The Portal allows the Public servants to update their data and also edit any mistakes.
Data Privacy and Security(No Data collection and sharing):
The platform doesn’t store or share employee service records and data due to being more secure and private. Users can change their password to make their privacy more secure.
Services Management:
The Government Portal manages the services to help employees by providing job-related services at home.
Importance of the Portal in the COVID-19 Pandemic:
In the season of COVID-19 in 2020, the Portal was beneficial for the public and employees. It helped Tanzania employees with many services like online sending leave applications, sending transfer requests, and accessing salary slips at home.
Common Issues and Solutions:
Some common problems are held in the portal due to an unstable internet connection or any other issue. Some Problems are given as follows.
- Portal Downtime Failed?
- Incorrect Data
- Portal Access Issues
- Unresponsive Portal
Solution: Contact with the support team to solve these problems:
You can contact them by email at support@utumishi.go.tz or directly by calling their contact number 026 216 0240.
Conclusion
One of the advanced digital Platforms like Software of the Tanzania Government is the ESS Utumishi Portal developed for employee facilities. The Portal allows the Public servants after logging in to their account to check their service records, view salary slips, and update their data.
FAQs
Frequently Asked Questions
